LÖNSAMHET.SE - Lucro Consulting AB
Lucro Consulting AB

"The moral is to frequently test your assumptions with customers. The market is wonderfully efficient and the manager is ultimately going to know what the customer wants, Mr. Wing says. The only question is, when do you want to know it? When you can act on it or after you've been bludgeoned in the marketplace?"

- Michael Arthur Anderson

User:

System Manager/Applications Manager

Typically we act as System Manager/Applications Manager in an outsourced environment, where we then are the interface between the business and the operations service provider regarding

  • change management
  • incident management
  • performance management
Furthermore we follow up SLA (Service Level Agrrements), costs and contractual issues.

Sample

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